Find Microsoft help articles. Tips and Tricks To Solve Microsoft Errors. Learn how to get different Desktop tools to help fix problems. Let us guide you to the quickest answer or expert. Microsoft is a popular software. As one of the best-known and most-used products of its type, it isn’t surprising that the company gets a lot of requests for customer service. It should be noted, however, that Microsoft does not provide phone-based customer service to most of its customers. You will be required to sign into your account and interact with the support system, which will guide you to support options that appear to be primarily in the form of live chat communication. It is possible to contact the sales department by phone, however.